Terms and Conditions
- The liquid wrap application service we provide is not to be considered a cheap paint job version. This service is only to protect your current car paint from scratches and to make your car look great for a few years. Liquid wrap is not a bulletproof paint and for this reason, will be prone to scratches (if scratched) and/or stone chips hit damages like your current paint job. It will take the impact giving more protection on your current paint job. Liquid wrap and vinyl wrap are peelable, so if peeled it will peel off only if the peeling process is started by hand.
- Ozwraps™ provides a liquid wrapping application service to customers wanting their vehicle liquid wrapped by approved applicators/installers who only use safe ozwraps™ tested products.
- Our standard service includes a "closed doors" application (rims not included, but available on request).
- We strongly suggest keeping the liquid wrap on your vehicle for 2-3 years even if we tested on cars dipped in 2012 where the liquid wrap is still on in good condition. This is to be considered a temporary color change and paint protection solution and like vinyl wrap, it should not be kept on the car for too long. If you wish to keep it longer, it's fine but peeling will only take more time.
- The liquid wrap we apply needs to be kept clean, washed weekly, or when it gets dirty, dust-free. Liquid wrap comes 3 times cheaper than vinyl wrap and is done in 1 day but it needs some extra care. Ozwraps™ will not accept any responsibility for 3rd party damage and/or careless maintenance.
- We only apply the liquid wrap and we do not produce it. For this reason, we accept no responsibility for scratches or any other type of damage to the liquid wrap.
- The liquid wrap service we provide is NOT vinyl wrap or permanent paint. Vinyl wrap is a thin film, liquid wrap is a peelable paint.
- We provide a same-day service for matte and satin finish except for 2-tone and/or gloss finish. However, when you drop the car you will be given a pickup time and frequents updated during the day. We will advise about the exact pick-up time around 1-2 hours earlier. Please make sure you pick up your car when ready or we will close for the day and your car will be available the next business day for pick up.
- Liquid wrap will cover very small scratches and light clear peeling but not deep ones or dents on your car body. Is possible to apply liquid wrap to any surface but any existing imperfections will be visible more or less once the liquid wrap is applied. Is not compulsory to have the vehicle's panels fully repaired but if you wish to have a better finish, you can repair it by using your preferred panel shop before you bring the car in.
- We can make the custom color you prefer on the day and show it to you before dipping at no extra charge and within a tolerance and get as close as 99%. However liquid wrap finished product will differ a bit when pearls are applied or if seen from different angles or during the time of the day, cloud cover or sunshine, etc. If you do have a preferred color, please bring us a physical card sample and we will make a sample for you to approve. Please note if you come and see a color you like and you just mention "a bit lighter" or "a bit darker" we will make it a bit lighter or a bit darker. If then you are not happy with the color, we won't accept any responsibility and the job will be considered done.
- To help liquid wrap cure, please wash the car by rinsing it after 24 hours.
- Payment is required in full (cash, bank transfer ONLY) before collection and a tax invoice will be issued. Please note some banks will delay Osko if is a new payee or during weekends. If you plan to pay by bank transfer, please make sure the payment clears before collection.
- If you decide to apply products not tested by us on your car, please advise us first. We don't just do the job but we are here for you. That means you can contact us 24/7 for any kind of support. Liquid wrap is low maintenance, and no special or expensive products are required.
- Deep scratches on the liquid wrap and any kind of damage can be fully repaired at extra charges (of course discounted) but in 97% of the cases, for small scratches, we will fix it for free. Just pick a day when we are not busy.
- Before the job starts, we will take detailed notes of existing damages to your car. We strongly suggest you do the same.
- It is up to you (the consumer) to decide if liquid wrap is suitable or not for your taste and your vehicle. If you are not sure, we can spray a low-cost small square on your car for you to see, test, and evaluate. You can keep it for a few weeks/months before making a decision.